FAQ

Frequently Asked Questions

Sometimes yes, but not guaranteed. Many activities operate early and are planned in advance, so last-minute bookings may not fit the schedule or may no longer be available.

You reserve your activity in advance and we organise it with the local provider. After booking, you receive the details and next steps to confirm your reservation.

Payment must be completed at least 48 hours before the activity (except rent-a-car). If not, the booking is automatically cancelled.

After booking, we confirm availability with the activity provider and send you all the necessary details, including timing and any additional information.

If conditions are not suitable, the activity may be adjusted (for example, different route or location). If no alternative is possible, it may be rescheduled or cancelled.

All activities are carried out by local partner companies. We handle the booking and coordination between you and the provider.

The duration depends on the activity. Some experiences last a few hours, while others may take half a day or a full day. Exact duration is confirmed when booking.

Yes, depending on availability. Requests should be made as early as possible so we can check with the provider.

This depends on the activity. Generally, comfortable clothing, suitable footwear, and weather-appropriate items are recommended. Specific requirements are shared after booking.

Activities follow a fixed schedule. If you miss it, it is considered a no-show and cannot be rescheduled.

Promising Madeira helps you explore the island by connecting you with a curated selection of tours and experiences, making it easy to find and choose what suits you best.

Contacts

+351 920 671 858

bookings@promisingmadeira.com

Rua da Quinta do Leme, Funchal